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Safeguarding Policy

Basingstoke Wellness - Safeguarding Policy

PUBLISHED 17/03/2023


This safeguarding policy outlines our commitment to protecting all vulnerable groups that come into contact with our organisation. We recognise that safeguarding is an essential aspect of our duty of care, and we are committed to providing a safe and supportive environment for everyone.

Protecting all vulnerable groups:

We are committed to protecting all vulnerable groups, including children, young people, and adults at risk of abuse or neglect. We will take all reasonable steps to prevent harm, ensure their welfare, and protect their rights.

Types of abuse:

We recognise that abuse can take many forms, including physical, emotional, sexual, financial, and neglect. We will not tolerate any form of abuse, and any allegations of abuse will be taken seriously and dealt with promptly.

How safeguarding concerns are raised:

Anyone who has a safeguarding concern can raise it with a member of staff or a volunteer. They can do so in person, by phone, or by email. We will take all concerns seriously and respond promptly and appropriately.


We are committed to maintaining a culture of respect and oversight to ensure that everyone is safe and protected. All staff and volunteers have a responsibility to promote the welfare of vulnerable groups, report any concerns, and respond appropriately to allegations of abuse.

We will ensure that all personal information is kept confidential and secure, and we will comply with all relevant data protection legislation.

Handling the allegation:

Any allegation of abuse will be taken seriously and handled sensitively. If a member of staff or volunteer receives an allegation of abuse, they should follow the following steps:

1) Listen carefully to the person making the allegation and reassure them that they have done the right thing by reporting it.

2) Explain that the information will be taken seriously, and that the organisation has a duty to take steps to protect vulnerable groups.

3) Make a detailed record of what has been said, including the time, date, and place of the conversation, what was said, and by whom.

4) Inform the safeguarding lead or managing director immediately.

Reporting to relevant agencies:

We will report any allegations of abuse to the relevant agencies, such as social services or the police, in line with local safeguarding procedures. We will also cooperate fully with any investigation and provide all necessary information.


We will provide regular training and support to all staff and volunteers to ensure they are aware of their responsibilities, know how to recognise the signs of abuse, and know what to do if they have a safeguarding concern. We will also ensure that all new staff and volunteers receive safeguarding training as part of their induction.


We take our safeguarding responsibilities seriously and are committed to providing a safe and supportive environment for everyone. This policy will be reviewed regularly and updated as necessary to ensure that it remains effective and up-to-date.